Política de reembolso
We are committed to ensuring your satisfaction with every purchase. To maintain the highest standards of service, we have established a clear and professional return policy outlined below.
Eligibility for Returns
To qualify for a return, please ensure that your item meets the following conditions:
- The product must be unused and in the exact same condition as when you received it.
- The item must be returned in its original packaging.
Return Timeframe
You have 30 days from the date of receipt to initiate a return request. Requests made after this period may not be accepted.
How to Initiate a Return
Please send an email to rung.shakes_3t@icloud.com to obtain the return address and further instructions. Our team will guide you through the next steps to ensure a smooth process.
Refund Processing
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 to 14 days. The time it takes for the refund to appear in your account may vary depending on your payment provider.
If you have any questions regarding our return policy, please do not hesitate to contact us at the email address provided above.
